If there was a way to make your favorite place better would you take the time to do it?
Guest satisfaction surveys (gss) are a great tool for restaurants to connect with their guests. It’s a platform for the guests to rate their service and tell the restaurant what was done to their liking and what needs to be fix.
It’s becoming harder to get people to fill out these surveys. I don’t understand why? It only takes a few minutes and depeneding on what is said in the comment area can really help the servers/management/cooks and whoever grow and accommodate you as guest…
My question for you is…. do you take the time to fill out surveys? Why or why not?
Restaurant stories 